Your customers want you to engage on social issues. Are you ready?

The Super Bowl has historically been the place where brands have debuted their big marketing campaigns for the next year, capturing viewers from what is still one of the most-watched events in the U.S. The past few years, those campaigns have included stark stands on social issues: from Audi on women empowerment during last year’s game to Dodge making a connection between its Ram Trucks and public service the other week.

The problem? Both of these ads came off almost immediately as inauthentic, and lead to an online backlash. Audi was immediately called out for how few women actually work at the company. And Dodge debuted its campaign with a distasteful voice overlay from Martin Luther King, Jr.

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