I had an op-ed published in Crain’s today contextualizing the Muskification of Twitter within Twitter’s already declining user experience. Since it’s behind a paywall, here are some key points.
Read MoreLoved joining my old friend Pamela Slim for a wide-ranging conversation about making change. Listen here.
Read MoreI’ve never been great at sticking to a plan for a long period of time. As I look to the future, I get distracted by infinite possibilities—and as I live day to day, I get distracted by media, notifications, infinite calls from the digitally connected.
Read MoreAt an event last week for the Executives’ Club of Chicago, I was asked a great question, along the lines of this famous Jeff Bezos quote: I talk a lot about change, but what do I think doesn’t change?
The book is about the mechanics of transformation, and ultimately, I believe many of those principles are timeless.
Read MoreLast week, Musk railed on Twitter against ESG (“Environmental, Social, and Governance”: non-financial factors increasingly being considered by socially conscious investors) for Tesla being dropped from the popular S&P Global ESG index—while ExxonMobil remained. On its surface, understandable how many would be confused by that turn of events, including the increasingly un-nuanced billionaire troll.
Read MoreThe problem with data is that it often gets interpreted as infallible, providing a false sense of comfort about our decision making. It’s why so many companies have made increasing investments in data analytics in the past decade.
But data is not insight—at least, not by itself.
Read MoreOne of the reasons my partners and I built 18 Coffees to be focused on strategy, change management, and organizational development was that we knew we were in a unique moment in business history, one in which our basic assumptions about what it means to be a business were about to be questioned.
Read More