Here we are, more than three years into the return to office (RTO) debates. Some leaders are determined to bring their people back into the office, even in the face of employee defiance. (Google “RTO rebellion” for a sense of how this is going.)
Read MoreYesterday, Dorie Clark invited me on her Newsweek LinkedIn Live series to talk about digital leadership and change management.
Read MoreA few years ago, tapping a credit card on a card reader was an incredibly user friendly experience, and felt like the future of payments.
Now I think it’s weird whenever anyone doesn’t take Apple Pay. Since I don’t drive much anymore, I rarely even carry my wallet.
Read MoreLoved joining my old friend Pamela Slim for a wide-ranging conversation about making change. Listen here.
Read MoreI’ve never been great at sticking to a plan for a long period of time. As I look to the future, I get distracted by infinite possibilities—and as I live day to day, I get distracted by media, notifications, infinite calls from the digitally connected.
Read MoreAt an event last week for the Executives’ Club of Chicago, I was asked a great question, along the lines of this famous Jeff Bezos quote: I talk a lot about change, but what do I think doesn’t change?
The book is about the mechanics of transformation, and ultimately, I believe many of those principles are timeless.
Read MoreOne of the reasons my partners and I built 18 Coffees to be focused on strategy, change management, and organizational development was that we knew we were in a unique moment in business history, one in which our basic assumptions about what it means to be a business were about to be questioned.
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