Facebook, anti-trust, and the coming regulatory storm

Was I happy when I heard that the FTC and more than 40 states were accusing Facebook of anti-competitive behavior and demanding they spin off Instagram and WhatsApp? Happy is an understatement. I was ecstatic.

Digging into the details, this seems like an important first step, but a difficult one. Anti-competitive behavior is hard to prove—especially when those acquisitions were approved less than a decade ago—though in this case it’s pretty well known how Facebook has had a chilling effect on the social media industry with its buy, copy, or kill approach.

The problem is in the framing: thinking of Facebook as a social media company.

Read More
Desiring machines

How hard is it to turn a culture around? Harder than you think.

We like to think of organizations in terms of rational outputs: finance, marketing, manufacturing. But each work stream is made up of individuals responding to internal cultural influences. Each component of an organization is working toward an end, and sometimes changing that end mid-stream is like trying to get a river to run a different direction.

Read More
"A kinder, gentler version of the internet"

I was struck over the weekend by this excellent recap of Joe Biden’s digital strategy, which talked about how his team focused on being “authentically Joe” in all corners of the internet, and—maybe most importantly—ignored the Twitter echo chamber:

“The whole Biden campaign ethos was ‘Twitter isn’t real life,’” Mr. Flaherty said. “There are risks of running a campaign that is too hyper-aware of your own ideological corner.”

Read More
The remote work panopticon

In a near universal remote work environment, a lot depends on workers being self-starters, managing their own time, and communicating well about their work loads. The biggest hindrance to remote work is collaboration difficulty, so we have to make up the difference with some intentionality.

Some of these skills will be easier than others for certain employees, but all of them are trainable. And over time, they become habits that create a healthy remote work environment.

Read More